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| Business Management Library Content from BetterManagement |
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Article: Credit Risk Management Systems 2008: Catching the Next Wave
The traditional silo-based ‘box-ticking’ approach to risk management is no longer valid. Forward looking banks are now shifting their attention to opportunities for reducing cost and complexity.
Article: Achieving Breakthrough Performance
From the Girl Scouts, to Partners In Health, to the city of Providence, R.I., great organizations have one thing in common: great managers. These managers share four simple management principles to guide organizations from mediocrity to stardom.
Article: The Steps to Vertical Market Leadership: ITSMA’s Vertical Maturity Model
To help marketers find their place along the vertical market maturity path and develop appropriate marketing for each stage, ITSMA has developed a conceptual framework which gives companies a way to gauge progress and match strategies and resources.
Article: Close the Loop: How to Build an Effective Lead-Nurturing Process
In this interview, BearingPoint's Paul Dunay discusses the process that he has developed for retaining the people who aren't hot sales leads and nurturing them until they heat up.
Article: Building the Web 2.0 Enterprise: McKinsey Global Survey Results
Companies are using more Web 2.0 tools and technologies than they were last year, sometimes for more complex business purposes, according to McKinsey’s second annual survey on Web 2.0.
Article: How Female Stars Succeed in New Jobs
Women who are star performers on Wall Street tend to fare better than men after changing jobs. Why? One Harvard professor says star women place greater emphasis on external business relationships, and conduct better research on potential employers.
Article: Creating a Positive Professional Image
In today’s diverse workplace, your actions and motives are constantly under scrutiny. Time to manage your own professional image before others do it for you. An interview with professor Laura Morgan Roberts.
Article: How to sell your boss on the power of analytics
Thornton May describes scenarios to help you win the next time you present a proposal for funding your BI or analytics project.
Article: Getting Rid of Conventional Wisdom in Corporate Damage Control
In the book Damage Control: Why Everything You Know About Crisis Management is Wrong, authors Eric Dezenhall and John Weber explore the tricky business of public relations efforts in the midst of a corporate crisis.
Article: Why Innovation and a Customer Focus Can Drive Revenue and Profits
Learn how to put innovation at the center of your business. Authors A.G. Lafley and Ram Charan explain how in their new book, The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation.
Article: Solutions: Beyond the Buzzword
Pity the poor buzzword “solutions.” For most companies, it is a swap-out word for a product or service—the idea being that a solution sounds more valuable than a plain old product or service.
Article: How to Penetrate New Accounts in Tough Times
As economic fortunes tighten, the need for marketers to learn more about customers will become even more important. How to warm up new accounts in these times? ITSMA’s Jeff Sands and Kathy Macchi offer some practical advice.
Article: Five myths about time-driven activity-based costing
Activity-based costing expert Tony Adkins debunks myths that have arisen from the debate of whether or not to use traditional or time-driven costing methodologies.
Article: The end of forecasting?
Thornton May discusses the idea that forecasting, as we know it, is coming to an end.
Article: Have U.S. Automakers Finally Run Out of Gas?
Recent layoff by US car manufacturers is yet another piece of disappointing news from Detroit. With gas prices steadily rising and American consumer demand for gas-guzzling vehicles dwindling, could this be the end of the road for U.S. carmakers?
Article: Why Turning the Customer Experience into Emotional Engagement Adds Value to a Brand
To successfully engineer customer expectations and create an effective brand, a company must do more than provide an experience. It’s not about how customers feel about your products, but how the products cause customers to feel about themselves.
Article: How World-Class Business Information Drives High Performance in Insurance
Insurance companies have even more need to manage enterprise information since they face rigorous regulation and complex, information-rich value chains. What is needed is an approach to business intelligence (BI).
Article: Mastering Data Makes the Difference in Consumer Goods
A commitment to master data management (MDM) helps bring continued high performance in the demanding consumer-goods market.
Article: In Sports or in Business, Analytics for the Win
In virtually every industry and geography, companies such as Google, Tesco, Honda, Capital One and Harrah's Entertainment are already gaining significant competitive advantage by using analytics to out-think and out-execute their competition.
Article: How to Manage Information to Achieve High Performance in Government
Leading public service agencies are adopting information management practices commonly seen in top corporations. This well-managed information leads to more efficient performance and higher levels of citizen service.
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